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Return Policy

Presto Direct will replace any product that has been manufactured incorrectly for orders within 30 days. This does not reflect any information submitted by the customer.

If you receive a customized notary or professional product that has been damaged or that was not made to your states specifications, call us at 1-800-817-1730 or email support@prestodirect.com and we will replace your product at no charge.

Presto Direct is not responsible for the accuracy of the information submitted by the customer. However, orders that were made incorrectly from the information we have received from the customer, we will offer a 25% discount on the original cost as a courtesy.

Only products not requiring customization can be returned within 30 days for a full refund, less shipping and handling charges. To be eligible for a return, your item must be in original packing, unused and in the same condition that you have received it. To prevent any delays in refunding, call 800-817-1730 before returning your items to receive a Return Authorization Number. Please mail your package in a prepaid, insured, traceable method to the address below).

Presto Direct, LLC
Returns Department
616 Braeburn Way
Canonsburg, PA 15317

If an order must be cancelled, it must be done within 4 hours from the time the order was placed to receive a full refund. If you place your order and need to cancel before or after our office hours, send an email to support@prestodirect.com.

Your Consent To This Policy
By using the PrestoDirect.com web site, you consent to the PrestoDirect.com Refund Policy as specified above. If we decide to change our refund policy, we will post those changes on this page so that you are always aware of the current PrestoDirect.com Refund Policies.