If you are dissatisfied with your order for any reason, you can return your items for a prompt refund or exchange. Refunds for items returned within thirty days of the purchase date will be credited in the same form as the original payment type. Refunds for items returned more than thirty days after the purchase date will be in the form of a credit redeemable on your next purchase. Shipping and handling charges for the original order and for the return of merchandise are not refundable. If orders must be cancelled, it should be done within 12 hours from the time it was placed to receive a full refund.

IMPORTANT: To prevent a delay in refunding or exchanging items, call 800-817-1730 before returning your items to receive a Return Authorization Number.

Please mail your package in a prepaid, insured, traceable method to the address below.

Presto Direct, Inc.

1638 W. Washington St.,

Harpers Ferry, WV 25425